Parent's Responsibilities

Children who have the following symptoms or illnesses may not attend my program. 

  •  Oral temperature of 100 or higher, accompanied by behavior changes or other signs or symptoms of illness 
  • Skin rash with fever or behavior change. until a health care provider determines that these symptoms do not indicate a communicable disease
  • Uncontrolled diarrhea, that is, increased number and water content of stools that cannot be contained within the diaper
  • Vomiting illness two or more episodes of vomiting in the previous 24 hours, until vomiting resolves or until a health care provider determines the illness to be non-communicable, and the child isn’t in danger of being dehydrated 
  • any parasite infestations (lice etc)
  • pink eye or discharge from eyes
  • a runny nose with colored discharge
  • chicken pox (the child may return when all blisters have dried and formed scabs, usually about 6 days after the onset of the rash.
  • any other communicable disease

If your child has any of the above conditions, you’re required to notify me as soon as possible. Sick children are not permitted to return to care until 24 hours after the last incident of fever. vomiting or severe diarrhea, or 24 hours after prescribed medical treatment has begun. 

The clients may take up to two weeks vacation from the program and will pay half/50% the weekly rate for those weeks. (teachers are not including)

  • Clients must give the provider four weeks/30 days notice of the dates of their vacation. 
  • The client may not carry over vacation time from one childcare year to another. 
  • The client may not take as vacation days any holidays or other days that are listed as paid under the terms of this contract. 

When teachers pay full tuition rates throughout the calendar school year, the tuition rate will be charged at half the weekly rate for Spring, Fall and Christmas breaks.

Children can arrive or depart at any time that we are open. However, we recommend drop off by 9:00 am. All arrivals and departures should be quickly and quietly to minimize disruption. The children are our priority; therefore, we will try to keep our conversation minimal. If you tell us information we cannot guarantee to remember it, therefore, notes are appreciated and strongly encouraged and sometimes required. Please feel free to write us personal notes in your sign in book. 

DROP OFF/ PICK UP WILL NOT BE ALLOWED DURING NAPTIME this can be upsetting and very disturbing to the other children. Additional fees will apply for early drop off or late pick up. Please do not arrive more than five minutes before your scheduled drop off time without calling. 

IT IS VERY IMPORTANT TO CALL IF YOU ARE DELAYED. The Parent(s) agrees to pay late fees of $25.00 per 15 minute if the child(ren) is not picked by the scheduled time as noted. This late fee shall be due on arrival or an additional late fee of $5.00 a day will be charged. If you’re going to be late and you notify me ahead of time, the late fee may be modified and you’ll only be required to pay our extended care fee. The provider can modify the late fee at her discretion. 

The childcare program will be closed on the following days each year. New Years Day, Martin Luther King Jr. Day, President’s Day, Memorial Day, Fourth of July, Labor Day, Columbus Day (open for teacher training day only) Veterans Day, Thanksgiving Day, Friday after Thanksgiving and Christmas Day. 


If a holiday falls on Saturday, the program will be closed the day before on (Friday). If a holiday falls on Sunday, the childcare program will close on the next day (Monday). You will be notified at least 2 weeks in advance of any additional closing. Bereavement time off may be taken by provider/ asst with little notice to families however, we’ll give as much notice as possible.

Other than the child’s authorized parents or guardians, children will only be released to persons who are authorized on the registration form. A hand written note of permission must be written and signed each time a person who does not normally pick up the child or your child cannot be released to them. A text or email is an acceptable written notification.


This is for your child’s safety. Persons who do not pick up the child on a regular basis will be asked for photo identification which will be copied and placed in the child’s file.

The first two weeks of enrollment in Nana’s House of childcare is considered a “trial period”

Child care may be terminated by either Provider or Parent(s) during the trial period without advance notice. 

After the trial period has passed, child care may be terminated by the Provider or the Parent(s) only by providing the other party with a Two Week Written Paid Notice

If the Parent(s) fails to provide a minimum Two week paid notice, the Parent(s) agrees to pay the regular scheduled fees for the Two weeks paid written notice. The Parent(s) must pay the full child care fee for the notice period even if the client removes the child(ren) from the provider’s care before the notice period ends. 

The client understands that they will forfeit their non refundable security deposit if a written two week notice is not given. 

The provider reserves the right to immediately terminate this contract without advance notice if the client does not adhere to all policies and procedures of Nana’s House of Child Care.

Any child with or without special needs who, after all reasonable attempts have been made to meet the needs of the child, demonstrates; the inability to benefit from the type of care offered by our facility, the inability to adjust to our family child care home or if there is serious enough difference of opinion or lack of understanding regarding the childcare philosophy vs that of the child’s parent/guardian shall be discharged from Nana’s House of Child Care. 


  • Delinquency of fees for one week will create just cause for permanent dismissal
  • Lack of cooperation, respect, repeated violence, biting, lying, swearing and other harmful behavior to (child/ren, provider, family members or others), by the child, parent or persons designated to drop off or pick up child/ren may result in unenrollment with or without notice. 
  • Two weeks enrollment fee is still due and will be invoiced due within two days of unenrollment. 

Refusal to abide by contract policies is grounds for immediate termination. NO REFUNDS WILL BE GIVEN.

The Parent (s) shall provide the following items to Nana’s House of childcare for the benefit of the child(ren) whenever reasonable requested by Nana’s House. Please provide 2-4 extra changes of clothing labeled with the child’s name in a ziplock bag, appropriate shoes for outdoors, seasonal items jackets, sweaters, swimwear, outdoor water shoes, diapers, wipes, pull ups, diaper rash cream, formula, breast milk, bottles, sunscreen, insect repellent, medications, teething relief, any special diet requirements (allergies).

Monthly supplies include a full bag of diapers and a package of wipes for each child.

If the Parent(s) has failed to supply the item within a reasonable period of time, then Nana’s house of childcare may purchase the item and the Parent(s) agrees to reimburse the Provider for the cost of the item.

Public Health Emergency

While in a state of pandemic for our country, state, county or city, the following procedures shall apply. The number one directive of child care is to provide for the health and safety of the children in care. By its very nature, a pandemic places those at risk. It is vital that every single member of our childcare community do everything they can to limit those risks to the children in care and in turn their families. You may not know that a family is dealing with cancer, a child has a heart problem or is dealing with an otherwise compromised immune system. Keep this in mind. Help keep everyone safe and healthy. Please follow these guidelines during the pandemic: Social distancing, including from family, friends and co-workers to the greatest extent feasible. Keeping children home as much as possible, especially from public spaces, even once initially open, such as park playgrounds, theaters, amusement parks, inside restaurants, and any group gathering over 10 people, until the pandemic has dramatically decreased to a green level. Utilizing curb-side pick-up, on-line ordering, and any other means to limit exposure and risk for your family. Communicating to me exactly the level of risk you are incurring through your actions and choices so that I am fully capable of responding accordingly in the level of segregation for your child[ren], potentially asking you to wear a mask, and letting the other families properly judge the level of exposure/risk they wish for their own child[ren], up to keeping them at home, based upon what all families are doing.
  • Drop off and pick up shall be done on the porch.
  • No parents shall enter the premises without using hand sanitizer, spraying shoes and mask.
  • Text or activate the doorbell with motion when you are ready for your child to enter or leave.
  • Parents will wear a mask or maintain 6 feet of distance when speaking with the provider
  • Children old enough to walk (two years old) shall be allowed to walk in on their own (shoes will be removed upon entering)
  • Parents are required to wear masks to hand off infants.
  • All children will require a touchless temperature check before entry.
  • All children will immediately have their hands washed upon entrance.

Items from home shall be limited to those required for care, such as breast milk, diapers, wipes and extra changes of clothing.

  • Children shall be excluded from care for an additional period of 72 hours, after issues are resolved, WITHOUT the use of medication, when showing ANY signs or symptoms of illness, beyond those that normally require exclusion.These include but are not exclusive to:
    • Fever over 100.4 degrees
    • Runny nose
    • Coughing
    • Sneezing
    • General malaise or sleepiness
    • Watery eyes
    • Rash
    • Headache
    • Stomach ache
    • One diarrhea movement
    As always, I retain the right to exclude any child for any health or safety concern I may have.

    If ANYONE in the household is running a fever, the child{ren] need to remain out of care until the fever is resolved and the person has been off medication with no fever for 72 hours.

Childcare in this state is considered an essential service and is unlikely to be closed by the state, especially family childcare homes. If the state should mandate childcare closing, then of course I will comply.

I retain the option of closing the child care for a period of time if I feel I can not keep the children safe, if parents are not complying with health and safety measures, or if I feel that my health is compromised. I will remain closed for the minimum time I feel is necessary.

If a client family or my family becomes infected, the state will require that I shut down for the incubation period of the illness and/or until testing comes back negative. They will also require all exposed children and families tested.

If a client family is infected, ALL members of the family must have verifiable negative tests prior to the child[ren] returning to care. Any contact by a client family with an infected person, or a chain of known exposure, must be communicated with me. Even if the exposure is negligible, I can increase segregation and sanitation until the extent of the exposure is known for certain, protecting as much as possible everyone else.

If ANYONE in the immediate family [including everyone the family is in regular contact with] has had exposure to a person known to be positive AND/OR is required to test, the child[ren] must be kept out of care until 14 days past last exposure by the family member to the infected individual AND the results come back negative for all required family members. Note that even now during Covid19, testing is ramping up and it can take several days for results to return. While it may be an inconvenience, the child[ren] must remain out of care until all results are received negatively. In short, ANY direct contact with a known carrier will require 14 day quarantine. With COVID it has been found that 23% of people testing negative via respiratory testing, tested positive when a fecal test was done. Respiratory testing is not 100%, so the 14 day quarantine must be placed. At this time, it is required, even with a negative test, in this county.

While these policies & procedures are being addressed during Covid19, which is a fairly mild pandemic illness compared to other possible ones, note that in a more severe illness additional measures may need to be taken. Most likely in a more severe illness, care will be closed. But additional measures such as all children separated 6 feet or more, masks worn all day, etc. could be taken. (only children over the age of two years old will wear mask)

PLEASE NOTE: To avoid the coughs and sneezes of children. I will wear a mask/clear shield while interacting with the infant/toddlers for feeding or diapers changing. 

Sanitation procedures are normally pretty high here, but during a pandemic additional cleaning of any touched surface, mouthed toys or surfaces, etc. shall receive additional attention. The bathroom will be sprayed with sanitizer between uses. I have removed any learning materials that can’t be sanitized or wiped down with bleach. The number of toys and activities will be at a daily minimum during this time with rotation in and out for sanitizing. Floors, lower walls, and other contact surfaces will be sanitized and/or cleaned daily. Handwashing has been increased. The toddlers eat meals at their own tables, infants will eat in high chairs and everyone will be distanced away from each other. Children will be socially distanced at naptime and only two children will sleep in one room. 


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41174 W Laramie Rd., Maricopa, Arizona 85138

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