Children who have the following symptoms or illnesses may not attend my program. 

•  Oral temperature of 100 or higher, accompanied by behavior changes or other signs or symptoms of illness 
• Skin rash with fever or behavior change. until a health care provider determines that these symptoms do not indicate a communicable disease
• Uncontrolled diarrhea, that is, increased number and water content of stools that cannot be contained within the diaper
• Vomiting illness two or more episodes of vomiting in the previous 24 hours, until vomiting resolves or until a health care provider determines the illness to be non-communicable, and the child isn’t in danger of being dehydrated 

• any parasite infestations (lice etc)
• pink eye or discharge from eyes
• a runny nose with colored discharge
• chicken pox (the child may return when all blisters have dried and formed scabs, usually about 6 days after the onset of the rash.
• any other communicable disease

If your child has any of the above conditions, you’re required to notify me as soon as possible. Sick children are not permitted to return to care until 24 hours after the last incident of fever. vomiting or severe diarrhea, or 24 hours after prescribed medical treatment has begun. 

The clients may take up to two weeks vacation from the program and will pay half/50% the weekly rate for those weeks. (teachers are not including)

• Clients must give the provider four weeks/30 days notice of the dates of their vacation. 

• The client may not carry over vacation time from one childcare year to another. 
• The client may not take as vacation days any holidays or other days that are listed as paid under the terms of this contract. 

When teachers pay full tuition rates throughout the calendar school year, the tuition rate will be charged at half the weekly rate for Spring, Fall and Christmas breaks.

Children can arrive or depart at any time that we are open. However, we recommend drop off by 9:00 am. All arrivals and departures should be quickly and quietly to minimize disruption. The children are our priority; therefore, we will try to keep our conversation minimal. If you tell us information we cannot guarantee to remember it, therefore, notes are appreciated and strongly encouraged and sometimes required. Please feel free to write us personal notes in your sign in book. 

DROP OFF/ PICK UP WILL NOT BE ALLOWED DURING NAPTIME this can be upsetting and very disturbing to the other children. Additional fees will apply for early drop off or late pick up. Please do not arrive more than five minutes before your scheduled drop off time without calling. 

IT IS VERY IMPORTANT TO CALL IF YOU ARE DELAYED. The Parent(s) agrees to pay late fees of $25.00 per 15 minute if the child(ren) is not picked by the scheduled time as noted. This late fee shall be due on arrival or an additional late fee of $5.00 a day will be charged. If you’re going to be late and you notify me ahead of time, the late fee may be modified and you’ll only be required to pay our extended care fee. The provider can modify the late fee at her discretion. 

The childcare program will be closed on the following days each year. New Years Day, Martin Luther King Jr. Day, President’s Day, Memorial Day, Fourth of July, Labor Day, Columbus Day (open for teacher training day only) Veterans Day, Thanksgiving Day, Friday after Thanksgiving and Christmas Day. 

THE CLIENT MUST PAY FOR ALL PAID HOLIDAYS LISTED ABOVE, REGARDLESS OF ANY OTHER TERMS IN THIS CONTRACT. 

If a holiday falls on Saturday, the program will be closed the day before on (Friday). If a holiday falls on Sunday, the childcare program will close on the next day (Monday). You will be notified at least 2 weeks in advance of any additional closing. Bereavement time off may be taken by provider/ asst with little notice to families however, we’ll give as much notice as possible.

Other than the child’s authorized parents or guardians, children will only be released to persons who are authorized on the registration form. A hand written note of permission must be written and signed each time a person who does not normally pick up the child or your child cannot be released to them. A text or email is an acceptable written notification.

*THERE WILL BE NO EXCEPTIONS TO THIS POLICY *

This is for your child’s safety. Persons who do not pick up the child on a regular basis will be asked for photo identification which will be copied and placed in the child’s file.

The first two weeks of enrollment in Nana’s House of childcare is considered a “trial period”

Child care may be terminated by either Provider or Parent(s) during the trial period without advance notice. 

After the trial period has passed, child care may be terminated by the Provider or the Parent(s) only by providing the other party with a Two Week Written Paid Notice. 

If the Parent(s) fails to provide a minimum Two week paid notice, the Parent(s) agrees to pay the regular scheduled fees for the Two weeks paid written notice. The Parent(s) must pay the full child care fee for the notice period even if the client removes the child(ren) from the provider’s care before the notice period ends. 

The client understands that they will forfeit their non refundable security deposit if a written two week notice is not given. 

The provider reserves the right to immediately terminate this contract without advance notice if the client does not adhere to all policies and procedures of Nana’s House of Child Care.

Any child with or without special needs who, after all reasonable attempts have been made to meet the needs of the child, demonstrates; the inability to benefit from the type of care offered by our facility, the inability to adjust to our family child care home or if there is serious enough difference of opinion or lack of understanding regarding the childcare philosophy vs that of the child’s parent/guardian shall be discharged from Nana’s House of Child Care. 

WE RESERVE THE RIGHT TO TERMINATE ENROLLMENT IF WE DECIDE THAT’S IT’S BEST FOR THE INTEREST OF THE CHILD. At our discretion, dismissal may occur with or without notice. 

• Delinquency of fees for one week will create just cause for permanent dismissal
• Lack of cooperation, respect, repeated violence, biting, lying, swearing and other harmful behavior to (child/ren, provider, family members or others), by the child, parent or persons designated to drop off or pick up child/ren may result in unenrollment with or without notice. 
• Two weeks enrollment fee is still due and will be invoiced due within two days of unenrollment. 

Refusal to abide by contract policies is grounds for immediate termination. NO REFUNDS WILL BE GIVEN.

The Parent (s) shall provide the following items to Nana’s House of childcare for the benefit of the child(ren) whenever reasonable requested by Nana’s House. Please provide 2-4 extra changes of clothing labeled with the child’s name in a ziplock bag, appropriate shoes for outdoors, seasonal items jackets, sweaters, swimwear, outdoor water shoes, diapers, wipes, pull ups, diaper rash cream, formula, breast milk, bottles, sunscreen, insect repellent, medications, teething relief, any special diet requirements (allergies).

Monthly supplies include a full bag of diapers and a package of wipes for each child.

If the Parent(s) has failed to supply the item within a reasonable period of time, then Nana’s house of childcare may purchase the item and the Parent(s) agrees to reimburse the Provider for the cost of the item.